Organisational structure

Organisational structure

   

The structure of Piaggio & C. S.p.A.'s organisation is based on the following Front-line functions:

  • Internal Audit: this function is responsible for developing all activities concerning and functional to internal auditing, in order to improve the effectiveness and efficiency of the internal control system and evaluate its operation.
  • External Relations and Institutional Affairs: this function is responsible for developing and managing the Group's company and business communication activities, liaising with information bodies, national and international institutions, as well as trade associations, and is also responsible for managing and developing corporate and business websites.
  • Customer & Dealer Satisfaction System: this function is responsible for innovation projects and for developing tools for dealer & customer relationship management process management and customer care activities for reference markets. The function is also responsible for all customer & dealer satisfaction analysis and monitoring activities.
  • Corporate & Legal: this function is responsible for providing assistance for all legal aspects, including assistance for contracts, managing problems concerning litigation involving the Group, guaranteeing protection of the Group's industrial property at a worldwide level, and guaranteeing the management of obligations concerning company law.
  • Two-wheeler Product Marketing: this function is responsible for identifying market/customer needs and opportunities arising from technological innovation and developments in laws and standards, in order to assist the definition of the two-wheeler vehicle concept, as part of product range development.
  • Product Development and Strategies: this function is responsible for activities concerning innovation, product marketing, style, engineering, reliability and quality targeting scooters, motorcycles, engines and three-/four wheeler commercial vehicles and accessories, in order to guarantee the development of specialist, unique know-how within the Group, as well as of relative racing activities.
  • Manufacturing Technologies: this function is responsible for guaranteeing innovation and changes to production technologies, for managing infrastructures and sites, for ensuring the development of new industrial sites worldwide and for managing activities for the purchase of materials and components.
  • Personnel and Organisation Management: this function is responsible for human resources development and organisation, and for handling industrial relations.
  • Finance General Management: this function is responsible for the administration, finance, tax, investor relations, planning and control, purchasing (purchasing of goods, services, supplier management) logistics (two-, three- and four-wheeler vehicle distribution) and information technology functions.
  • Emea and Americas Sales & Marketing: this function is responsible for achieving sales targets established for scooters, motorcycles, commercial vehicles, spare parts and accessories, for defining price policies for single markets and identifying appropriate actions to develop the sales network, through the coordination of sales companies in Europe and America, and for managing corporate sales to Major Clients and the central public administration sector at a European level.
  • EMEA Plants: this function is responsible for guaranteeing the manufacture and quality of engines, motorcycles, scooters and commercial vehicles.
  • Nacional Motor: this company is responsible for managing the production of two-wheeler vehicles at the production site in Spain.
  • Asia Pacific 2 Wheeler: this company is responsible for coordinating the companies Piaggio Vietnam, Piaggio Asia Pacific, Piaggio Group Japan Corporation, Foshan Piaggio Vehicles Technology Research & Development Co., Ltd and Piaggio Indonesia, in order to guarantee business and industrial profitability, turnover, market share and customer satisfaction for the Group's two-wheeler vehicles, by managing production and sales on reference markets.
  • Piaggio Vehicles Private Limited: this company is responsible for guaranteeing business and industrial profitability, turnover, market share and customer satisfaction for the Group's commercial vehicles in India, by managing production and sales on reference markets. The company has also started to sell the Vespa manufactured at the Baramati site on the Indian market.
  • Spare Parts, Accessories and After-Sales Technical Assistance: this function is responsible for managing after-sales activities and for defining the range of spare parts, establishing prices in conjunction with the sales department and ensuring distribution of the Group's spare parts and accessories.